Information about WaterOne accounts, such as understanding bills, rates and charges, late payments, and troubleshooting high bills.
Congratulations on your move! We wanted to take the opportunity to draw your attention to some helpful tips that are good for your wallet, your lawn, and beyond.
Our business model is simple: charge rates that cover the cost of service.
Have a look at some helpful definitions to common billing terms that will help you understand your bill.
Discover how to update your account information with WaterOne.
Gather information about the WaterOne Bills & Payments portal.
If you have questions about a past due payment, we will be happy to assist you.
Peruse important financial support resources.
Seasonal outdoor watering (particularly with an in-ground irrigation system) and leaks account for the majority of the high bill calls we receive.
Find out more about account privacy.
Cleaning up after a main break is a priority for us. Learn more about the process for restoring landscaping and property after a main break.
Information and instructions about sales tax exemptions through the Kansas Department of Revenue (KDOR).