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Applications and payment must be submitted prior to picking up a meter.

Meters are available for pickup between 9 am and 3 pm, Monday through Friday with 24 hours notice.

Notice: A permit number will be required to access WaterOne's facility and to pick up the meter. Online permits will still be processed within 1 business day of receiving the application. WaterOne is committed to supporting our developer community, and we appreciate your attention to the updated fire hydrant meter permit procedure.

Fire hydrant meters are approved for use on WaterOne hydrants only. WaterOne hydrants are painted yellow with a black bonnet. Private hydrants within WaterOne service territory (painted red) may be used only with the owner's permission. Using a WaterOne fire hydrant meter outside of WaterOne's service area is considered theft and may be prosecuted by the affected water purveyor. Dual charges may also apply.

• Meter readings must be reported to WaterOne by the 20th day of the month. All numbers must be read from left to right, including the fixed zeros.
• Failure to submit monthly meter readings will result in a $100 fine.
• All accounts will receive a monthly water bill consisted of a monthly service charge, a charge for the actual or estimated volume of water used and any fines or penalties that have been assessed against the account.
• The meter and materials must be returned on or before March 31st of the following year. For example, if a hydrant meter was rented in June of 2016, it must be returned by March 31, 2017. The meters with built in Reduced Pressure Assemblies must be returned within two weeks.
• The amount of the deposit will be refunded only after the meter and materials have been returned to WaterOne in good condition, and the account has been paid in full. If the meter is damaged, only a partial refund may be possible.
• All fire hydrant meters must have approved cross connection control in place.
• Application for temporary water service will not be approved if, in the opinion of WaterOne, the purpose of the application can be accomplished through a permanent connection to the water system.
• Billing for the fire hydrant meter will begin approximately 24 hours after a reservation has been made. Reserved fire hydrant meters must be picked up within 5 business days of the reservation. WaterOne reserves the right to cancel the reservation if it has not been picked up within the 5 day window.

Operation Instructions

• Flow water until clear before attaching meter to the fire hydrant. Fire hydrant must be opened and closed slowly. Failure to do so could result in a water main break.
• When the hydrant is in use, it must be in the fully open position.
• A valve on the meter must be used to control the flow volume of water. The valve should be in the closed position before opening the fire hydrant.
• Only WaterOne fire hydrant wrenches may be used to operate the fire hydrant.
• When not in use, the fire hydrant must be left in the closed position with all nozzle caps in place. Hoses, meters, and any other apparatus must never be left on the fire hydrant when not in use.
• Any apparent damage of malfunction of a fire hydrant must be reported immediately to WaterOne at 913.895.1800. Repairs to a fire hydrant will be performed by WaterOne personnel only.
• In freezing weather, the fire hydrant, meter, and all issued materials must be protected from freezing.
• WaterOne, police, and fire districts reserve the right to interrupt the use of a fire hydrant at any time.