Yes. Two types of payments can be scheduled in advance. We call them recurring payments. You have the choice between two types of recurring payments; automatic and fixed:
- Automatic: Automatic payments ensure your payment is never late. This option always pays the amount shown on the bill. You can choose to pay the bill as soon as it arrives in your profile, on the due date, or a specified number of days before the due date.
- Fixed: Both the amount you want to pay and the date you choose to make the payment are the same each month. It is highly recommended that you do not set an 'Ending Date' of 'Until Further Notice' on a fixed payment. Select a specific date or number of payments.
Before submitting a recurring payment for scheduling, be sure to double check the starting and ending dates in the Payment Period section. Make sure they accurately reflect what you are trying to accomplish with the type of payment(s) you are scheduling.
We also offer AutoPay - another type of recurring, automatic, convenient, free form of payment that is available through our customer service department. AutoPay is a "hands-free" payment solution where all of your information is managed and maintained by our customer service department. AutoPay is not available through your paperless billing profile, you must contact customer service to enroll or make changes once enrolled.
If you are unsure whether you are enrolled for AutoPay, please check with customer service before scheduling a recurring payment. Enrollment in recurring payments and AutoPay will create duplicate payments.