SUBMITTING METER READING INFORMATION - Always include your WaterOne account number.
The meter reading must be reported to WaterOne by the 20th day of the month. All numbers must be read from left to right including the fixed zeros. Failure to submit a monthly meter reading will result in a fine of $100.00 that will be added to the monthly bill.
If using the meter reading form, ONE FORM MUST BE SUBMITTED FOR EACH METER. ALL PREVIOUS READINGS MUST APPEAR ON THE FORM.
OPTIONS FOR SUBMITTING READINGS
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Email a photo of the register with all dials and the meter serial number showing to FHReadings@waterone.org. Your WaterOne account number must accompany the photo in order for the reading to be applied correctly and to avoid the $100 fine for failing to report the reading.
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Email this form to FHReadings@waterone.org (or click SUBMIT BY EMAIL button at the bottom of this form).
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Fax this form to Customer Service at 913-895-1817.
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Call Customer Service at 913-895-1800.
NOTE: If would like to receive a copy of your submission, fill out your email below before selecting the "Submit" button.