Fast Fact

A WaterOne emergency contact is available 24/7 at 913/895-1800.

Contact Us

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Customer Service

(913) 895-1800

WaterOne Customer Service is available 8 am to 5 pm Monday through Friday, except holidays.

24-Hour Emergency Contact 

Please call (913) 895-1800 at any time to report a water main break, request an emergency shut-off, or receive assistance with other water-related emergencies.

Administrative Offices

10747 Renner Blvd.
Lenexa, KS 66219
(913) 895-5500

Lobby Hours: 8 am to 4:30 pm Monday thru Friday, except holidays

Email the Board  

For media inquiries, contact:

Mandy Cawby, Director of Customer Relations
(913) 895-5546

Other Contacts

Human Resources
(913) 895-1816

Request a Locate (Before You Dig)
(913) 895-1806

Developer Services
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