A WaterOne emergency contact is available 24/7 at 913/895-1800.
WaterOne Customer Service is available by phone or email 8 am to 5 pm Monday through Friday, except holidays. In response to the COVID-19 pandemic, the WaterOne lobby is closed until further notice.
24-Hour Emergency Contact
Please call (913) 895-1800 at any time to report a water main break, request an emergency shut-off, or receive assistance with other water-related emergencies.
10747 Renner Blvd.
Lenexa, KS 66219
In response to the COVID-19 pandemic, the WaterOne lobby is closed until further notice. All other services, including water service, billing, and emergency repairs and maintenance will continue as normal. Read more
Customer service is available by phone or email from 8 am - 5 pm, Monday through Friday.
For media inquiries, contact:
Mandy Cawby, Director of Customer Relations
Email the Board
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