How is personal information protected?

Employee access to personal information is limited to those who require access to perform their assigned duties. WaterOne enforces with its employees the responsibility to protect personal information.

Customers whose names appear on the account are permitted to access account information concerning them that is held by WaterOne and to have it corrected if possible. Customers are encouraged to provide WaterOne with any changes to their personal information to ensure that the personal information maintained by WaterOne is accurate and complete.

WaterOne reserves the right to deny access to account information to persons who are not listed on the account. Secondary names on the account can only be added by the account holder.

Show All Answers

1. What is personal information?
2. How is personal information used and disclosed?
3. How is personal information protected?