What do I do if I am unable to see my MyAccount dashboard?
  1. If you have previously validated and connected your WaterOne account to your MyAccount dashboard, and your billing zip code recently changed, contact WaterOne Customer Service at 913-895-1800.
  2. Special characters in your profile name may cause errors (such as Jane&John Smith). Try removing special characters from your profile name and try to re-validate after the change has been made.
  3. If your account has been closed, account data will no longer be available in the dashboard after 45 days.

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1. What do I do if I am unable to see my MyAccount dashboard?
2. What can I do if I can't log in to my MyAccount profile?
3. And if I have not received an activation link?
4. What should I do if I'm not able to validate and connect my WaterOne account to my MyAccount dashboard?