Will my bill go up because of AMI?

No, AMI project is not funded through additional rate increases or fees. This project is a "net neutral" cost to customers across its 20-year life span. The cost of the project is offset by operational savings from the new technology.

Also, we are not doing a large-scale meter change-out as a part of this project. New meters are more accurate than older meters, so when a new meter is installed customers may see their bill go "up" because the new meter is now measuring all the water flowing through it. However, in general new meters are not a part of this project unless they have been identified for upgrade due to age or performance. If you have a question about your bill, call Customer Care at 913-895-1800 during business hours.

Show All Answers

1. What is AMI?
2. What do I need to do?
3. What does this project entail?
4. When will the project occur?
5. How will this project affect me, the customer?
6. Why is WaterOne doing this project?
7. Who will be installing the project?
8. Where will the technology be deployed?
9. How will I be affected by this project?
10. Will my bill go up because of AMI?
11. What time of day will crews come? Will they work holidays and weekends?
12. How will WaterOne control and regulate private contractors that are paid to do the installation?
13. If my property is damaged during AMI installation, who covers the cost of the damages?
14. What is WaterOne’s policy regarding privacy and data gathered from the metering system?
15. Will WaterOne be able to control my consumption like the electric company’s smart thermostats?
16. Should I be worried about privacy concerns?
17. How will the project impact WaterOne personnel?
18. Are there negative health effects as a result of remote metering systems?
19. Can I opt out of this upgrade?
20. Who do I contact for more info?