Where will the technology be deployed?

Water meters are primarily housed in sunken self-contained pits in the front yard of residential customers' property. (Commercial customers' meter pits location vary.) Unless the water meter is already due to be changed out for its age or performance, the meter will not be changed-out. In most cases, we are simply adding a transmitting device to it to be securely read by our new system.

A small number of WaterOne water meters are still located inside homes, typically in the basement near an outer wall. We will coordinate with the homeowner to gain access to make the installation on the water meter.

Show All Answers

1. What is AMI?
2. What do I need to do?
3. What does this project entail?
4. When will the project occur?
5. How will this project affect me, the customer?
6. Why is WaterOne doing this project?
7. Who will be installing the project?
8. Where will the technology be deployed?
9. How will I be affected by this project?
10. Will my bill go up because of AMI?
11. What time of day will crews come? Will they work holidays and weekends?
12. How will WaterOne control and regulate private contractors that are paid to do the installation?
13. If my property is damaged during AMI installation, who covers the cost of the damages?
14. What is WaterOne’s policy regarding privacy and data gathered from the metering system?
15. Will WaterOne be able to control my consumption like the electric company’s smart thermostats?
16. Should I be worried about privacy concerns?
17. How will the project impact WaterOne personnel?
18. Are there negative health effects as a result of remote metering systems?
19. Can I opt out of this upgrade?
20. Who do I contact for more info?