Water meters are primarily housed in sunken self-contained pits in the front yard of residential customers' property. (Commercial customers' meter pits location vary.) Unless the water meter is already due to be changed out for its age or performance, the meter will not be changed-out. In most cases, we are simply adding a transmitting device to it to be securely read by our new system.
A small number of WaterOne water meters are still located inside homes, typically in the basement near an outer wall. We will coordinate with the homeowner to gain access to make the installation on the water meter.