What do I need to do?

No further action is needed from you at this time. The installation takes approximately 15 minutes and will not interrupt water service. All work should be done in the meter pit in your front yard, which is located in the public easement.

There is no need to enter the home for most installations. If you are among the handful of customers who still have an indoor-mounted meter, WaterOne and its contractor Utiliuse will reach out to you to set up an appointment to upgrade your meter as well as install the wireless reading technology on it.

Show All Answers

1. What is AMI?
2. What do I need to do?
3. What does this project entail?
4. When will the project occur?
5. How will this project affect me, the customer?
6. Why is WaterOne doing this project?
7. Who will be installing the project?
8. Where will the technology be deployed?
9. How will I be affected by this project?
10. Will my bill go up because of AMI?
11. What time of day will crews come? Will they work holidays and weekends?
12. How will WaterOne control and regulate private contractors that are paid to do the installation?
13. If my property is damaged during AMI installation, who covers the cost of the damages?
14. What is WaterOne’s policy regarding privacy and data gathered from the metering system?
15. Will WaterOne be able to control my consumption like the electric company’s smart thermostats?
16. Should I be worried about privacy concerns?
17. How will the project impact WaterOne personnel?
18. Are there negative health effects as a result of remote metering systems?
19. Can I opt out of this upgrade?
20. Who do I contact for more info?