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1. What do I do if I am unable to see my Usage & Services dashboard?
2. What can I do if I can't log in to my Usage & Services profile?
3. And if I have not received an activation link?
4. What should I do if I'm not able to validate and connect my WaterOne account to my Usage & Services dashboard?

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1. Why did WaterOne choose to partner with HomeServe?
2. Why did WaterOne select HomeServe?
3. How much does it cost and is WaterOne being compensated to recommend HomeServe?
4. Does HomeServe offer other home warranty services? Does WaterOne endorse those too?
5. Is WaterOne affiliated with any other companies offering waterline warranties?

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1. What is personal information?
2. How is personal information used and disclosed?
3. How is personal information protected?

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1. Is my water safe to drink?
2. So, what’s the concern?
3. What should I do instead of flushing them?
4. Is bottled water safer?

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1. Is the water safe to drink?
2. Do I need a water filter?
3. Do I need a water softener?
4. Don’t combine a water softener with a whole house carbon filter.
5. Check the setting on your hot water tank.

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1. Are there any fees?
2. What records are available?
3. What are the exceptions?
4. Why would my request be denied?

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1. What is ozone? Is it safe?
2. How does WaterOne use ozone to treat water?
3. Why is ozone water treatment better than conventional methods?
4. Why did WaterOne invest in ozone water treatment?
5. Is ozone commonly used to treat water?
6. Will my water taste any different?
7. Will my water bill go up because of Ozone Water Treatment?

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1. Is the water chilled?
2. Does the Quench Buggy require electricity?
3. Is there a fee to rent the Quench Buggy?
4. Are you hosting a for-profit event?
5. Is the water inside the unit safe?
6. Will the Quench Buggy come with an attendee?
7. Will there be cups available?
8. Are reusable water bottles handed out at events?

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1. WaterOne made repairs on my property and disturbed my property (landscaping, pavement, etc.) Will WaterOne repair it?
2. Who will perform the restoration?
3. I think my irrigation system was damaged by the repairs, or I have irrigation hoses sticking out of the ground. Will that be repaired?
4. What timeline can I expect for repairs?
5. How does the process typically work?
6. The area around my meter pit is settling, causing a lowered spot in my yard. What is this and how do I get it fixed?
7. Is it possible that a main break will happen again?
8. What is the public Right of Way and the Public Utility Easement?