About Usage & Services

Usage & Services is your personal WaterOne customer dashboard. Usage & Services puts more data at your fingertips!

Log in to Usage & Services


On Usage & Services, you can

  • Check Your Account Balance: Log in to Usage & Services to see your latest account balance.
  • View Multiple Accounts: If you have more than one account with WaterOne, you can now check them all with just one log in. 
  • Submit WaterOne Service Requests: Moving? Use Usage & Services to Stop, Start, or Transfer your water service. You can also use Usage & Services to easily request other services and support from WaterOne.
  • View Daily Water Usage: With the Connect “view usage details” feature, you can get a detailed look at your water usage data.
  • Set Water Usage Alerts: Also using the Connect “View usage details” feature, you can set up water usage alerts. It’s easy!
  • And more!

Note: Usage & Services is a separate login from WaterOne Bills & Payments. Access your Bills & Payments account.

Usage & Services Videos

Take a tour of some of the things that Usage & Services can do for you.

Moving In? Moving Out? Use Usage & Services!

How to Monitor My Water Use

How to Set up Usage Alerts

Customizing Your Account

My Progress Reports