Payment Options

Your Bank's Bill Payment Service

WaterOne can receive electronic payment transfers directly from financial institutions. Depending on your bank, your payment could post to your WaterOne account the next business day.

• Best for paper or paperless billing
• Pay with: checking or savings account. Inquire with your bank for additional options
• Account posting: 2-3 business days
• Fee: ask your bank if they offer free online bill pay
• Overpayment refund: 10 business days
• Register/Enroll: with your bank 

Paperless Billing with Your Bank

Get your bills electronically through your bank account. WaterOne has the ability to send your bill directly to your bank where you can:

• Set up an automatic, recurring payment when the bill is due
• Receive an alert when your bill has arrived and pay at your convenience (see note)
• Register/Enroll: with your bank 

Note: Check the offerings of your financial institution

WaterOne Paperless Billing (e-Bill) Account

• Best for paperless billing
• Recurring or one-time payment managed by the customer from their stored payment account
  • Pay With:
    • Checking
    • Savings
• Maximum payment per 30 Days: $2,000
• Posts next business day (if paid on a business day by 7 pm  Central Time)
• Fee: None
• Overpayment refund: 10 business days
• Enroll in Paperless Billing through WaterOne
• Paperless Billing Login

Benefits of using e-Bill

• If you’re enrolled in paperless billing (e-Bill), like control over your bank account information, and flexibility on timing payments, use your Paperless Billing account, fee free
• Manage your payments with a password-protected online profile. Schedule payments manually each time a bill arrives or use the recurring payment option to set automatic payments temporarily or long-term
• Combine multiple accounts for one-click payment
• Get email or text alerts when payments are processed, cancelled, or rejected
• Pay by text
• Set recurring payments to get these additional features:
  • Optional payment limit: If any bill exceeds your max threshold, you’ll get an alert notifying you to pay the bill manually
  • Get email or text alerts when payments are scheduled, processed or when your recurring payments schedule expires
• Accuracy counts: Please enter account and payment information correctly. Returned payments will be charged a return fee, and over-payments may take up to 90 business days to refund
• When you sign up for Recurring Payments, your selections will be applied to all future bills- not the current bill in your queue when you set up your profile
  • Cancel your Auto Pay option through Customer Service first before enrolling in Paperless Billing

EZ-Pay One-Time

• Best for paper or paperless billing
• One-time payment from entered payment account
  • Pay With:
    • Checking
    • Savings
    • Credit or Debit Card
• Maximum payment per 30 Days: $2,000
• Posts next business day (if paid on a business day by 7 pm Central Time)
• Fee: $1.99
• Overpayment refund: 10 business days
• No registration necessary
• Pay now with EZ-Pay

EZ-Pay One-Time (Fee Based)

• Want the freedom to hop online and make a payment without the hassle of logging-in to a payment profile? Use EZ-Pay One-Time to pay by checking, savings, or credit/debit card
• "Remember Me" option saves your payment account information
• Get a confirmation number at the end of your transaction [Note: The confirmation number is provided as a receipt of the transaction. It's not a guarantee that payment has been processed through your bank]
• Accuracy counts: Please enter account and payment information correctly. Returned payments will be charged a return fee, and overpayments may take up to 90 business days to refund
• EZ-Pay One-Time is activated for use the following business day after your WaterOne account is established
• Kubra, WaterOne's payment processor, does not accept 3rd party payments; view Kubra's payment terms

EZ-Pay Account

• Best for paper or paperless billing
• One-time or smart reminder payments from stored payment account
  • Pay With:
    • Checking
    • Savings
    • Credit or Debit Card
• Maximum payment per 30 Days: $2,000
• Posts next business day (if paid on a business day by 7 pm Central Time)
• Fee: $1.99
• Overpayment refund: 10 business days
• EZ-Pay Login

EZ-Pay Account (Fee Based)

• Continue to receive Paper Bills
• Make payments by credit card, debit card, or bank account
• Store funding account information for later use
• Receive payment due alerts
• Pay by text
• View current bill online
• Accuracy counts: Please enter account and payment information correctly. Returned payments will be charged a return fee, and overpayments may take up to 90 business days to refund
• Kubra, WaterOne's payment processor, does not accept 3rd party payments; view Kubra's payment terms