Our Vision
Setting the standard for utility excellence.
 


 

NEWS
See photos of the Roe Water Tank Dismantling Project on Facebook.
Check out award received by Grimm Construction for WaterOne Wolcott Treatment Plant.

·         Are your water pipes ready for colder weather? Get winterization tips here.

Leaks
Please note that WaterOne does not investigate for leaks on private property. See  Leak Detection Tips for more information.

Water Main Break Brochure

Water Pressure Information

Our Mission
Providing a safe, reliable and high quality water supply with superior service and value.
 

Pay Online Free
WaterOne now offers FREE online bill payment to customers that enroll to receive bills electronically. Register
here.
 

View a full list of payment options.

Emergency Notification Form Please help us serve you better. If you would you like to receive periodic alerts on water related issues and emergency notifications, please go to the CodeRED Enrollment Page.

 

Customer Service Hours
Phones: 8 a.m. to 5 p.m., M-F

Lobby: 8 a.m. to 4:30 p.m., M-F
weekdays except holidays.

Contact Us
 
custserv@waterone.org
 

Main Break Information.

Water Main Break Customer Survey