How the Aqua-Matic Payment Plan Works

Participants enrolled in the Aqua-Matic Pay Plan receive a billing notice at the same time they would normally receive a water bill. The payments are taken from bank accounts 21 days after bill notices are mailed. Your billing notice will indicate when your payment will be made. Customers participating in the plan can stop payments because of billing disputes by calling Customer Service (913) 895-1800 at least 5 workdays before payments are scheduled to be posted to bank accounts.

Three Ways to Enroll

• You can enroll with our secure online registration form (Coming Soon).

• You can print a registration form, fill it out and mail it to us. BE SURE TO INCLUDE A VOIDED CHECK .

• You can contact our customer service representative to mail you a copy of the form.  Fill it out and mail it back to us.

How to Change Existing Bank Information

For customers already enrolled in the Aqua-Matic Pay Plan, if you need to change banks or account numbers, you must send in a new voided check in order to make the change.

For more information please email or call Customer Service at (913)895-1800.