Our Vision
Setting the standard for utility excellence.
 
Note: WaterOne is partnering with HomeServe to provide voluntary, cost effective water line coverage.  More information coming Monday, January 30th! Check back.

 

NEWS
See photos of the Roe Water Tank Dismantling Project on Facebook.
Check out award received by Grimm Construction for WaterOne Wolcott Treatment Plant.

·         Are your water pipes ready for colder weather? Get winterization tips here.

Leaks
Please note that WaterOne does not investigate for leaks on private property. See  Leak Detection Tips for more information.

Water Main Break Brochure

Main Break Information.

Water Main Break Customer Survey
 

Water Pressure Information

Our Mission
Providing a safe, reliable and high quality water supply with superior service and value.
 

Pay Online Free
WaterOne now offers FREE online bill payment to customers that enroll to receive bills electronically. Register
here.
 

View a full list of payment options.

Customer Contact Information Requested. Please help us serve you better. If you would you like to receive periodic alerts on water related issues and emergency notifications, please complete this here.

Project Updates


 

Customer Service Hours
Phones: 8 a.m. to 5 p.m., M-F

Lobby: 8 a.m. to 4:30 p.m., M-F
weekdays except holidays.

Contact Us
 
custserv@waterone.org